Privacy Policy

Effective Date: April 2026 Last Updated: April 2026

BE:COLLECTIVE is operated by Jen Rubinetti and Joanna Rajendran (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit becollectiveglobal.com, make a purchase, or communicate with us in any way.

By using our website or submitting any information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

BE:COLLECTIVE Website: https://becollectiveglobal.com Email: becollectiveglobal@gmail.com

BE:COLLECTIVE offers luxury retreat experiences, corporate wellness programs, virtual wellness sessions, and bespoke group retreats for women and organizations. Our clients are based primarily in the United States and Europe.

2. What Information We Collect

Information You Give Us Directly

When you interact with our website, we may collect the following:

  • Full name and guest name(s) when making a retreat reservation
  • Email address when submitting any form, inquiry, or purchase
  • Dietary preferences or restrictions provided at the time of retreat booking
  • Room selection and guest count for retreat reservations
  • Payment information (processed securely through our payment provider; we do not store card details on our servers)
  • Any additional notes or messages you include when contacting us or booking
  • Travel insurance acknowledgment at the time of reservation

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring URL (how you arrived at our site)
  • Cookie data (see Section 6 below)

Information from Third-Party Tools

We use third-party services to operate our website and business. These services may collect information independently under their own privacy policies:

  • WooCommerce for processing retreat bookings and payments
  • Calendly for scheduling discovery calls (https://calendly.com/privacy)
  • Google Analytics (if active) for website traffic analysis
  • WordPress for website functionality

3. How We Use Your Information

We use the information we collect to:

  • Process your retreat reservations and payments
  • Confirm bookings and send pre-retreat communications
  • Coordinate your accommodation preferences and dietary needs
  • Schedule and manage discovery calls
  • Respond to inquiries you send to us
  • Send updates about upcoming retreats, events, and programs (with your consent)
  • Improve our website and user experience
  • Comply with legal obligations

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR – European Visitors)

If you are based in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contract performance — to fulfill your retreat booking and deliver the services you purchased
  • Legitimate interests — to respond to inquiries, improve our services, and communicate relevant retreat information
  • Consent — for marketing communications, which you can withdraw at any time
  • Legal obligation — where required by applicable law

5. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party.

We may share your information only in the following circumstances:

  • Venue and logistics partners — such as Imiloa Institute (Costa Rica) or Podere Macchione (Tuscany), who need your booking details to prepare for your stay
  • Payment processors — to securely process your transactions
  • Scheduling tools — such as Calendly, when you book a discovery call
  • Legal compliance — if required by law, court order, or to protect the rights and safety of our team or participants
  • Business transfer — in the unlikely event of a merger, acquisition, or business sale

All third parties we share data with are required to handle it in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to function properly and to improve your experience. Cookies are small text files stored on your device.

The types of cookies we use include:

  • Strictly necessary cookies — required for the website and shopping cart to function
  • Functional cookies — to remember your preferences and improve your experience
  • Analytics cookies — to understand how visitors use our website (e.g., Google Analytics)

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website, including the checkout process.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill your retreat booking and post-retreat communications
  • Comply with legal, tax, and financial record-keeping requirements
  • Resolve any disputes or enforce our agreements

Booking records are typically retained for a minimum of 5 years for financial and legal compliance. If you request deletion of your data, we will remove all data not required for legal compliance within 30 days.

8. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct inaccurate or incomplete data
  • Deletion — request that we delete your personal data (subject to legal retention requirements)
  • Restriction — request that we limit how we use your data
  • Portability — request your data in a structured, machine-readable format
  • Objection — object to our use of your data for marketing purposes
  • Withdraw consent — unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us directly

To exercise any of these rights, contact us at: becollectiveglobal@gmail.com

We will respond to all requests within 30 days.

9. Data Security

We take the security of your personal information seriously. We use industry-standard measures to protect your data, including:

  • Secure HTTPS encryption across our website
  • Trusted, PCI-compliant payment processing
  • Access controls limiting who within our organization can view booking data

However, no method of transmission over the internet is 100% secure. While we do everything we can to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our retreats, programs, and services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted personal information to us, please contact us immediately and we will remove it.

11. International Data Transfers

BE:COLLECTIVE is based in the United States. If you are accessing our website or booking a retreat from the European Union, United Kingdom, or other regions with data protection laws, please be aware that your information may be transferred to and processed in the United States. We take appropriate steps to ensure such transfers comply with applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, including our founders’ personal sites (joannarajendran.com and themysticalconnection.com). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website after any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

BE:COLLECTIVE

Email: becollectiveglobal@gmail.com

Website: https://becollectiveglobal.com

Discovery Call: https://calendly.com/becollective